Terms & Conditions

Sound Body Balance is a trading name of The Dorset Retreat LTD ("we", "us"). When you book a session or use this website you are contracting with The Dorset Retreat LTD. By continuing to use this website or booking a session, you agree to these terms.

Our services

We offer one-to-one, couples and group sound bath sessions in Upwey, Dorset. Sound baths are a complementary wellbeing experience and are not a medical or therapeutic treatment.

Bookings and payment

A group session place is only held once a payment has been made. You may pay a £10 deposit online and pay the remaining balance in person on the day, or pay in full online. You must provide accurate information when booking, including the consent and health check.

Sessions are sold by The Dorset Retreat LTD (trading as Sound Body Balance). Card payments are processed securely by Stripe; we never see or store your card details. See also our refund policy.

Acceptable use

• Do not use this website or our services for anything unlawful, fraudulent or for spam.
• Do not infringe our or anyone else's intellectual property.
• Do not interfere with the website's security, including malware, probing or scraping.

Intellectual property

The website, its content, images and the Sound Body Balance brand are owned by The Dorset Retreat LTD.

Availability

We do our best to keep the website and sessions running smoothly, but we can't guarantee uninterrupted or error-free service. We may occasionally need to reschedule a session; if so we'll offer another date or a refund.

Suspension

We may refuse or cancel a booking, or restrict access to our services, in cases of serious breach of these terms, non-payment, safety or fraud concerns, or repeated misuse.

Liability

You take responsibility for your own wellbeing during a session. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud. These terms are governed by the laws of England and Wales.

Contact

Email josoundbodybalance@gmail.com.